Every order is carefully prepared before it's on its way.

• Processing time: 1–3 business days
• Estimated delivery: 7–15 business days for most destinations

Once your order ships, you'll receive a tracking number by email so you can follow its journey every step of the way.

Yes! As soon as your order is dispatched, we'll email you a tracking number. If you haven't received your tracking information after a few days, simply contact us and we'll be happy to help.

We've got you covered by our 30-Day Lumineste Promise.

If your order arrives damaged, defective, incorrect, or doesn't arrive within the estimated delivery window, simply email us within 30 days with your order number and a photo or short video (where applicable). We'll gladly offer a replacement, refund, or store credit—no need to send the item back.

To keep our products affordable and reduce unnecessary international shipping, we don't accept returns for change-of-mind purchases.

However, if your item arrives damaged, defective, incorrect, or doesn't arrive as expected, you're fully covered under our 30-Day Lumineste Promise. For complete details, please see our Returns & Refund Policy.

Yes! We provide free international shipping on all orders, regardless of where you live!

If you have any questions before or after placing your order, we'd love to help.

Simply email us at maclauringroupco@gmail.com, and we'll respond within 1–2 business days.